Shipping & Delivery With Chiromatic
How will my Chiromatic be delivered?
Delivery of your new mattress or sleep system may vary based on the specific products or items that you purchase, but we always work hard to ensure you have the best possible, hassle-free delivery experience.
Chiromatic Mattresses Don’t Arrive Compressed & In A Box:
The Chiromatic mattresses are not compressed and packaged into boxes like many online mattress retailers. With this in mind, if you elect to take FREE ground delivery, the mattress will be delivered to your doorstep, hallway or building delivery area but not taken into your home.
If you’d prefer white-glove delivery into your home with setup and free removal of your old mattress – we offer this at a reasonable and subsidized price.
Your Safety Is Our Priority:
A safe delivery is our top priority – all of our trained delivery teams practice CDC-recommended guidelines for safety. You can learn more about our COVID guidelines HERE.
Updates & Timing:
Upon purchase, you will be assigned a dedicated USA-based customer care specialist who will keep you updated and informed throughout the entire delivery process. You’ll always have a real person to email, text or speak to at any time. This is our commitment to a quality customer experience!